Can't connect acer aspire one to internet

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lostandconfused Posts 2 Registration date Friday September 25, 2015 Status Member Last seen September 26, 2015 - Sep 25, 2015 at 06:09 PM
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 - Sep 26, 2015 at 06:16 PM
I bought a used acer aspire one zg5 and cannot connect it to my wireless connection. It shows it's connected but everytime I try to go online it says working offline. I uncheck the working offline thing and it still won't connect me. I tried the suggestion to turn power save mode off and it still won't connect. It keeps trying to get me to connect with dial up or broadband even though it shows i'm connected to my wireless network.

3 replies

EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 107
Sep 26, 2015 at 09:42 AM
you have to go into your connections and under that vpn settings one, click on remove for dialup, broadband & ipsn site then restart . should be good to go after that.
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Lostandconfused
Sep 26, 2015 at 03:07 PM
Where do I find connections - be specific please. I am a tech dummy
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Lostandconfused
Sep 26, 2015 at 04:54 PM
Cant find how to remove lwhat you said
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Blocked Profile
Sep 25, 2015 at 06:36 PM
OK, try this.....check to see if the antivirus is valid.

If you have a valid antivirus running, go to here:https://support.microsoft.com/en-us/help/923737

Let us know what you find!
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lostandconfused Posts 2 Registration date Friday September 25, 2015 Status Member Last seen September 26, 2015
Sep 26, 2015 at 07:37 AM
a window pops up that says dial up connection and gives me the options to select broadband connection, dialup connection or virtual private connection or to work offline but no option for wireless
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EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 107
Sep 26, 2015 at 06:16 PM
sorry, just seeing you replied. you can go to the control panel>internet options>connections. it will show you in the box there if those are enabled. there is also an option to set up an internet connection right above that box. You can also right click on the little bars where it shows whether you're connected to the internet in the toolbar for your desktop screen. from there, you can troubleshoot your connection or open the network sharing center which will also let you run a set up for your wireless. it could just be your adapter for the wireless is missing. I'm not a tech person either so if any of that doesn't make sense, let me know and I'll try to make it easier to understand.
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