Not a valid win32 application
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eventide24
Ambucias
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9 replies
Ambucias
Nov 9, 2015 at 05:11 PM
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Nov 9, 2015 at 05:11 PM
Greetings Ron,
There are many reasons why such messages may be generated and one of them could be malware.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag2 :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5. Click on Full.
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
https://authentification.site
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
There are many reasons why such messages may be generated and one of them could be malware.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag2 :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5. Click on Full.
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
https://authentification.site
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
eventide24
Nov 9, 2015 at 06:30 PM
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Nov 9, 2015 at 06:30 PM
I can't run the file as I get the "not a valid win23 application" when I try to open it.
Oops!
Ron
Oops!
Ron
Ambucias
Nov 9, 2015 at 06:32 PM
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Nov 9, 2015 at 06:32 PM
I will get back to you in the morning.
Looks very serious
Looks very serious
Ambucias
Nov 10, 2015 at 03:47 AM
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Nov 10, 2015 at 03:47 AM
Check the integrity of protected system files, run the following command:
sfc/scannow
sfc/scannow
eventide24
Nov 10, 2015 at 04:57 AM
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Nov 10, 2015 at 04:57 AM
cmd.exe is not a valid win32 application and I can't remember how to start up with a command prompt.
Yet another senior moment
Yet another senior moment
Ambucias
Nov 10, 2015 at 05:05 AM
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Nov 10, 2015 at 05:05 AM
Click on start then on run. Type: cmd press enter
type sfc/scannow press enter
Let it run and report
type sfc/scannow press enter
Let it run and report
Didn't find the answer you are looking for?
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eventide24
Nov 10, 2015 at 05:28 AM
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Nov 10, 2015 at 05:28 AM
Don't have a 'run' command in the start menu.
The 'run' and cmd commands are in accessories and either bring up the error message.
Got to pack up on the pc for now.
Thanks,
Ron
The 'run' and cmd commands are in accessories and either bring up the error message.
Got to pack up on the pc for now.
Thanks,
Ron
Ambucias
Nov 10, 2015 at 04:33 PM
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Nov 10, 2015 at 04:33 PM
Press Windows key + R
Computertech
Nov 10, 2015 at 05:45 AM
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Nov 10, 2015 at 05:45 AM
Did you have windows 7 CD?
eventide24
Nov 10, 2015 at 06:35 PM
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Nov 10, 2015 at 06:35 PM
Hi,
Have run sfc.scannow and sent you a copy of the log file, (I can't read it).
Don't have a win7 CD, it came installed on the PC.
Thanks,
Ron
Have run sfc.scannow and sent you a copy of the log file, (I can't read it).
Don't have a win7 CD, it came installed on the PC.
Thanks,
Ron
Ambucias
Nov 10, 2015 at 06:38 PM
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Nov 10, 2015 at 06:38 PM
Hello
I can't see the log!
I can't see the log!
Hello, it's called CBS and I sent it to speedyshare yesterday.
I'll send it again in just a few minutes.
Thanks,
Ron
I'll send it again in just a few minutes.
Thanks,
Ron
eventide24
Nov 11, 2015 at 04:11 PM
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Nov 11, 2015 at 04:11 PM
Sorry the message got delayed, CBS.LOG was sent before my last message
Ambucias
Nov 11, 2015 at 04:35 PM
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Nov 11, 2015 at 04:35 PM
Sorry, it's not here. You forgot to post here the Speedyshare url of your upload.
Again go to run then enter and confirm the following command:
regsvr32 / i SHELL32.DLL
Tell me if that fixes the issue
Again go to run then enter and confirm the following command:
regsvr32 / i SHELL32.DLL
Tell me if that fixes the issue
Nov 9, 2015 at 05:37 PM
I'm currently running an AVG virus scan which is taking a long time. It has already found one virus, so I think it best to allow it to finish.
When it has I will follow the steps that you suggest and post the results.
Regards,
Ron
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11,315 > eventide24Nov 9, 2015 at 05:49 PM
Thank you for your quick reply.
Yes let AVG finish its job.
If AVG does not resolve the problem, let me know. However, I may not be online when you reply but I will certainly get back to you in the morning.
Good luck and God Save the Queen