Hard disk not detected
Solved/Closed
kappa
-
Nov 20, 2015 at 02:13 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Nov 24, 2015 at 04:59 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Nov 24, 2015 at 04:59 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Nov 20, 2015 at 03:37 AM
Nov 20, 2015 at 03:37 AM
Hi Kappa,
Could you tell me the hard drive model? Trying to uninstall the device from Device Manager was a good decision. Did you get an error message while trying to do it? Could you please open Disk Management and tell me if the drive is recognized? Check if it has a drive letter and a correct file format. Have you tried using another cable?
Since using Linux was not helpful, you should try some data recovery software. Your drive should be under warranty, so I would call the reseller and discuss the problem.
Hope this helps
Could you tell me the hard drive model? Trying to uninstall the device from Device Manager was a good decision. Did you get an error message while trying to do it? Could you please open Disk Management and tell me if the drive is recognized? Check if it has a drive letter and a correct file format. Have you tried using another cable?
Since using Linux was not helpful, you should try some data recovery software. Your drive should be under warranty, so I would call the reseller and discuss the problem.
Hope this helps
Nov 20, 2015 at 03:59 AM
Nov 23, 2015 at 12:02 AM
Have you gone through the above message. Please reply ASAP. I have given all the details you asked for. I am novice in this area, so bit over cautious in attempting anything with the hard disk as the Data inside the drive is of very high importance. Please reply ASAP.
Nov 23, 2015 at 04:55 AM
Sorry for my late response. Try using the diskpart command from the command prompt. Type
Diskpart
List disk
Is the drive listed there?
Check the link below for some data recovery suggestions.
https://ccm.net/download/backup-56/windows/
If you manage to save your data, I strongly recommend you to get another hard drive. The one you have may have been damaged.
Hope you will get all your data back
Nov 24, 2015 at 04:20 AM
Thanks for your support and prompt reply. I have tried your suggestions also. Later I have taken the hardisk out of the casing and directly connected to CPU and ran a SMART self check. It did detect the hard disk but shown some Failing Attribute and it prompted to go for immediate data backup. So without doing much experimentation I am sending the harddisk for Professional Data Recovery. This was really a great learning cycle and I really thank you for you support. Thanks again for your patience and support.
Nov 24, 2015 at 04:59 AM