Help me my laptop user account is locked

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xarragoabdi Posts 1 Registration date Sunday November 22, 2015 Status Member Last seen November 22, 2015 - Nov 22, 2015 at 03:19 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 22, 2015 at 05:34 AM
my laptop user is locked i don't remember my password, i tried by safe mode but i can't, even safe mode prompt, in reset disk also i can't.

what should i do friends

thank you
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Nov 22, 2015 at 05:34 AM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator
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