Help me my laptop user account is locked

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Sunday November 22, 2015
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Monday February 1, 2010
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my laptop user is locked i don't remember my password, i tried by safe mode but i can't, even safe mode prompt, in reset disk also i can't.

what should i do friends

thank you

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Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,023
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator