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Mouse pad problems

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Dereje - Mar 4, 2016 at 04:54 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Mar 4, 2016 at 11:32 PM
Hello,
my Toshiba laptop model is Satellite p55w the problem is the mouse pad and keyboard pad totally stopped working any keys are not functioning when go and check on device manager on the Microsoft PS/2 mouse says "This device cannot start. (Code 10)". so please help me how can I fix this problems?

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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Mar 4, 2016 at 04:56 AM
Your external mouse and keyboard works?

Can you post the screen shot of your device manager by expanding keyboard and mouse options?
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Dereje
Mar 4, 2016 at 10:44 AM
Yes The external mouse and keyboards are working but the internal is not working it says as the attached picture shows.
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Dereje
Mar 4, 2016 at 10:50 AM
The external mouse and keyboards are working but the internal is not working it says as the attached picture shows.
I can't post the screen shoot.
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Mar 4, 2016 at 11:32 PM
click reply to this topic and click on insert a picture (mountain icon) and then attach the picture.
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