Shuts down without warning

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edav3482 Posts 1 Registration date Saturday April 2, 2016 Status Member Last seen April 2, 2016 - Apr 2, 2016 at 08:23 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Apr 5, 2016 at 11:01 AM
My laptop just shuts down while I'm on it. I thought it might be the battery but I started checking and battery would be at 97, 96 percent. I read online where some people said it could be overheating so I got a cooling pad, it still shuts down unless I keep it plugged up.

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 5, 2016 at 11:01 AM
Hello edav3482,

Have you checked the Power saving option in the Control panel? It might have been set to saving or "eco" mode instead of the Balanced one. Have you checked the power supply? It could be failing, that's why I recommend you to use the laptop firstly on the battery, then only on the charger. You could also see the power options in the BIOS menu by pressing the respective key to enter while booting.
Also, you can take out the battery, pull out the charge cable and wait for some minutes to discharge the elements from the electricity. After the time has passed, plug back all in and try to boot the lappy.

Hope I gave you some ideas. Cheers.
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