Previous Topic Next Topic

Laptop doesn't shut down fully when auto shutoff done.

Closed
Stargazer - Apr 14, 2016 at 02:14 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Apr 15, 2016 at 01:33 AM
I bought a Toshiba laptop a couple of years ago, it was shutting fine until the other day, my husband was turning on the machine and he noticed the screen said "Windows did not shut down correctly". Will start up in 15 seconds. I am very concerned that if the machine is getting a virus or just malfunctioning. I had the computer serviced last year because it had crashed. Glad I had a warrantee on it. What should I do now to fix the "shutting down/ windows not shutting down properly issue? Can anyone help me please?
Related:

2 responses

Answer 1 / 2
makaiyadoggie2 Posts 5 Registration date Thursday April 14, 2016 Status Member Last seen April 14, 2016
Apr 14, 2016 at 02:21 PM
I see,
it would be a virse.
so you need to get a new laptop
0
Answer 2 / 2
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Apr 15, 2016 at 01:33 AM
Please see here:

https://ccm.net/faq/10235-windows-will-not-shut-down-properly

check for virus and windows update.

My advice is that take it to the shop where you buy if your pc under warranty.
0