Laptop doesn't shut down fully when auto shutoff done.

Closed
Report
-
Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
-
I bought a Toshiba laptop a couple of years ago, it was shutting fine until the other day, my husband was turning on the machine and he noticed the screen said "Windows did not shut down correctly". Will start up in 15 seconds. I am very concerned that if the machine is getting a virus or just malfunctioning. I had the computer serviced last year because it had crashed. Glad I had a warrantee on it. What should I do now to fix the "shutting down/ windows not shutting down properly issue? Can anyone help me please?

2 replies

Posts
5
Registration date
Thursday April 14, 2016
Status
Member
Last seen
April 14, 2016

I see,
it would be a virse.
so you need to get a new laptop
Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
878
Please see here:

https://ccm.net/faq/10235-windows-will-not-shut-down-properly

check for virus and windows update.

My advice is that take it to the shop where you buy if your pc under warranty.