Help laptop not working

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cathy - Apr 14, 2016 at 10:09 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 14, 2016 at 10:13 PM
Hello,
My laptop had viruses so McAfee tech support removed them & installed protection & reset my laptop to factory & now is doesn't work it only comes on & no icons on the screen just the screen saver,WHAT TO DO??


1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Apr 14, 2016 at 10:13 PM
You probably need to restore the laptop to its factory state. A factory restore depends on the make an model of the laptop.

Be aware that a fact0ory restore will delete all your stored data.

Good Luck
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