Videos are getting stuck the audio is fine,but pics jump

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dab - Apr 15, 2016 at 12:54 PM
Blocked Profile - Apr 15, 2016 at 05:30 PM

I am running windows 7 and my videos are getting stuck the audio is fine,but pics jump back and forth. Any easy fixes?? thank you for your time,,

Videos are getting stuck the audio is fine,but pics jump
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1 response

Answer 1 / 1

Blocked Profile
Apr 15, 2016 at 04:44 PM

Are they local or streaming?

dab
Apr 15, 2016 at 04:58 PM

streaming

Blocked Profile
Apr 15, 2016 at 05:30 PM

Ok , it sounds like they are buffering. What is the level of service you subscribe to.? Have you ran a speed test to see if you are getting your bandwidth you are paying for?

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