I need to access my old Hotmail account

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Pixie - Apr 16, 2016 at 07:14 AM
SansaJ123 Posts 5 Registration date Thursday May 19, 2016 Status Member Last seen December 26, 2016 - Nov 23, 2016 at 10:39 PM
Hello,
I am trying to change my password on my Yahoo account because it has been hacked, I used a hotmail emai address, which is now saying it is not recognised please help


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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,177
Apr 16, 2016 at 04:49 PM
E-mail providers take your account's privacy and security very seriously, and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. You must keep that information up-to-date whenever it changes. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.

The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new account.
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SansaJ123 Posts 5 Registration date Thursday May 19, 2016 Status Member Last seen December 26, 2016 7
Nov 23, 2016 at 10:39 PM
Hello Ambucias,
It’s easy to recover Hotmail password using an alternative email address or phone number linked to your account. You will get a verification code on either alternative email address or recovery phone number. And if you don’t have access to any of them, you have still last option ‘Hotmail password recovery form‘ left. You have to prove your ownership of Microsoft team using this option. For more details: https://signinsupport.com/reset-hotmail-password/
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