Acer doesn't go past Acer screen [Closed]

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Thursday April 28, 2016
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I have an Acer all in one DA220HQL. When I power it on, it doesn't go past the initial Acer screen. What should I do?

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19674
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Wednesday October 8, 2008
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Did You make any changes to the BIOS that would prevent the OS from booting?

Do you have the Windows DVD so you can do a boot repair?
It has an android os. As far as I know, nothing has been changed on it
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19674
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This is what Acer says:

"The Acer DA220HQL does not have a hardware reset option. If a hardware reset is required, please contact Acer support."
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Thank you very much. That's probably what it needs