I got a gateway computer stuck in a loop!?

 Anonymous User -
just stat off this problem was my fault and I've tried everything i can think of to fix it without help and nothings worked i started it up after sitting for awhile and i let it update a service package and it wanted to restart i let it well it was taking forever and it says do not turn off well... u can guess what i did there and now every time i turn it on it goes back to that same thing then shuts down and restarts and does it all over again and jus keeps doing it and I'm stressing out please help!

1 reply

Go to safemode and go to


delete pending.xml file

If you cant boot into safemode

Boot with the windows 7 DVD / Recovery Disc, select Repair Options and select Command Prompt (no admin password needed this way)

Now type following commands one by one and press enter


cd windows/winsxs

del pending.xml

Restart your PC
Thank you

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Lol wow ur smart u got answers to both my problems lol but I still don't have either disc I bet I could download something like them though
Oh and its vista not 7 I wish it was :/
Oh hey I got in to the command prompt and it worked like a charm. Thanks soo much
Anonymous User
Happy to hear that it worked.Thanks for the feedback