My hard disk is not showing up in computer

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SPCRi07 - May 16, 2016 at 09:18 AM
R2D2_WD
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3606
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Monday September 1, 2014
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- May 17, 2016 at 02:56 AM
Hello,

OS:-Windows 10 pro
Hard disk:-transcend 25m3
Utility:-transcend utility


I have 1tb external hard disk and it works fine before today.. When i insert my hard disk in my computer its detected and scanned by quick heal too.. But when i want to open hard disk drive it doesn't open just a green line fillup in addressbar and after that i searched internet they told me that i have to use hard disk utility its not work but when i run it hard disk drive opened but i can't copy files please help


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1 reply

R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
May 17, 2016 at 02:56 AM
Hi SPCRi07,

I would recommend you to open Disk Management and check if the drive is recognized there. Does it have a correct file format? If the drive has a drive letter, open Command Prompt and use the following command:
Chkdsk D: /f

You need to change D with the hard drive´s drive letter. If the process is completed, try to access the files. I strongly recommend you to check the drive on another PC and with another USB cable. Let me know if there is any progress!

Hope this helps

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