External Hard drive not show up .
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Padang
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Jun 16, 2016 at 12:48 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jun 17, 2016 at 03:08 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jun 17, 2016 at 03:08 AM
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2 responses
Computertech
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Jun 16, 2016 at 01:06 AM
Jun 16, 2016 at 01:06 AM
Did the hard drive have assigned drive letter in disk management? or it is new one?
If you may, can you post the image of your disk management?
If you may, can you post the image of your disk management?
R2D2_WD
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Jun 16, 2016 at 02:47 AM
Jun 16, 2016 at 02:47 AM
Hi Padang,
Could you tell us if the drive has a correct file format and a drive letter in Disk Management? If there is no drive letter, try to assign one by right clicking the drive. Do not try to format the drive. I would recommend you to connect the drive to another PC and with another USB cable. Is the situation the same? Are there any noises coming from the drive?
Hope this helps
Could you tell us if the drive has a correct file format and a drive letter in Disk Management? If there is no drive letter, try to assign one by right clicking the drive. Do not try to format the drive. I would recommend you to connect the drive to another PC and with another USB cable. Is the situation the same? Are there any noises coming from the drive?
Hope this helps
Lagawpadang
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Jun 16, 2016 at 11:11 AM
Jun 16, 2016 at 11:11 AM
As u asked,i test with the other laptop.
It did the same action..
It shows up in device manager..
I can see its properties.
But it still happen.
It did the same action..
It shows up in device manager..
I can see its properties.
But it still happen.
R2D2_WD
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Lagawpadang
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Jun 17, 2016 at 03:08 AM
Jun 17, 2016 at 03:08 AM
So, the drive is not visible in Disk Management, but can be seen in Device Manager? When you connected the drive for the first time to the other PC, did you see some drive installation going on? When in Device Manager, try to uninstall the drive and restart the PC. Plug the device back in and check if it will be recognized. It is highly possible that the drive has been damaged. If you have important data on it, try to access it by using another OS, like Linux for example, or try using some data recovery tools. Check the link below for some suggestions:
https://ccm.net/downloads/tools/file-management/
https://ccm.net/downloads/tools/file-management/
