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Microsoft outlook Microsoft exchange is unavailable

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LO - Jun 22, 2016 at 07:01 AM
captainashish
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 - Jul 2, 2016 at 01:52 AM
Hello,

I could not open Microsoft outlook at all, the error message a following:

The connection to Microsoft exchange is unavailable. Outlook must be online or connected to complete this action
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Answer 1 / 2
Ambucias
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Jun 22, 2016 at 05:02 PM
Hello

Is your MS Outlook part of Microsoft Office 365?
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Answer 2 / 2
captainashish
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Jul 2, 2016 at 01:52 AM
Hello,

To resolve this error message you should remove your old outlook profile and recreate a new one. To do so, please follow the below steps:

1. Go to "Control Panel" >> Click on "Mail" >> Click on "Show Profile" >> Select your Outlook profile and remove it >> Click on "Ok" and "Apply".

2. Launch MS Outlook again. That will create the profile automatically.

Please let me know if you get any tackle while creating a new profile.

Thanks & Regards
Captain Ashish
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