My window 8.1 laptop cant detect toshiba external hard disk

Closed
1_digit_iq_person - Jul 7, 2016 at 05:53 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jul 11, 2016 at 04:13 AM
Hello,

i dont know why my laptop cant detect external hard disk now, but before i go to cybercafe, it worked just fine. I go to cybercafe which use window xp to copy dota 2, there, the pc can detect and i copy all dota 2 files. then after i go home to copy, my laptop cant detect my external hard disk. furthermore, i have a lot of important documents in that hard disk. Sob3 T.T. help me pls.

Can someone please help me with this problem?

P/S: sorry for bad english


Related:

2 responses

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jul 7, 2016 at 06:53 PM
You made an illegal copy of a movie? And now you hard drive has a virus?
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jul 11, 2016 at 04:13 AM
Hi 1_digit_iq_person,

Please open Disk Management and check if the drive appears there. Does it have a file format and a drive letter? If the drive is not listed there, open Device Manager and search it there, under USB devices. Check the hard drive on another PC and with another USB cable. Have you tried going back to the cybercafé and checking the drive there? Update your anti virus software and do complete system check.

Hope this helps

Similar discussions