Help I've been hacked
Solved/Closed
Mel
-
Jul 15, 2016 at 04:33 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 15, 2016 at 05:46 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 15, 2016 at 05:46 AM
Hello,
I've recently updated my computer to windows 10 and not long ago I was notified that my computer has a virus from downloading something. The product key pop up won't let me do anything. I've tried entering the product key but nothing's working. SOS HELP
I've recently updated my computer to windows 10 and not long ago I was notified that my computer has a virus from downloading something. The product key pop up won't let me do anything. I've tried entering the product key but nothing's working. SOS HELP
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1 response
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Jul 15, 2016 at 05:46 AM
Jul 15, 2016 at 05:46 AM
Can you boot in safe mode with networking?
Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power Power icon
> Restart.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power Power icon
> Restart.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
