Startup problem

Closed
epixdude342 - 15 Jul 2016 à 10:04
 Blocked Profile - 22 Jul 2016 à 15:22
Afternoon there,
So I'm having a bit of a booting up problem. On startup, my HP laptop enters a loading screen in which only the blue HP symbol appears, along with the loading symbol. The problem is, after a few seconds of loading, it freezes and stays on that screen, and it won't budge. I can't make it into the sign-in screen, yet it oddly still is active, like I can hear it working normally but I don't get any feedback on the screen. Any ideas?

4 responses

Blocked Profile
15 Jul 2016 à 11:03
Try seeing if it boots into safe mode. Press F8 during boot, and select Safe with networking!
Blocked Profile
15 Jul 2016 à 10:05
What operating system is it?
epixdude342
15 Jul 2016 à 10:53
@ac3mark

Its windows 10, presumably with the most recent update.
epixdude342
21 Jul 2016 à 21:59
@acmark thanks! turns out mashing f8 and shift works wonders in repairs! (for those having problems like me, hit f8+shift or alt, forget which one, and it'll bring up a sort of matenence mode. from there, just go to advanced options and see if you can't run in safe mode.) Thank you!
Blocked Profile
22 Jul 2016 à 15:22
Good deal, I am happy to hear a success!