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Bluetooth not working

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Nellie - Jul 25, 2016 at 07:32 PM
 Blocked Profile - Jul 27, 2016 at 04:27 PM
Hello,
the bluetooth feature on my acer aspire 1810tz is not working. How can I get it to work and detect my smartphone or surface arc mouse?

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2 responses

Answer 1 / 2
Blocked Profile
Jul 25, 2016 at 10:29 PM
Does any blue tooth device work? Is it just this one?
Nellie
Jul 25, 2016 at 10:31 PM
It doesn't seem to recognize any Bluetooth device placed near the laptop
Nellie
Jul 25, 2016 at 10:51 PM
There appears to be a driver; I tried to download the driver again from acer's website but it doesn't seem to work. Bluetooth is enabled by a button or Fn+F3. However when I enable it, a "no device" message pops up
Blocked Profile
Jul 26, 2016 at 04:29 PM
Can you find it in device manager?
Nellie
Jul 26, 2016 at 10:46 PM
Thank you folks, I appreciate all the brainstorming and help!!
Interesting, I cannot find any Bluetooth device or heading in devices, but see Bluetooth in the "services" part of task manager. Apologies in advance it my response is a bit off-topic.
Answer 2 / 2
msgirlchibi Posts 2 Registration date Tuesday April 5, 2016 Status Member Last seen July 25, 2016
Jul 25, 2016 at 10:48 PM
there 's no driver or you have disabled bluetooth ( in Control Panel)

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Nellie
Jul 26, 2016 at 10:50 PM
I haven't disabled Bluetooth and have not had much success in reloading the downloaded Bluetooth driver. The Bluetooth is enable using either a toggle switch or Fn+F3; tried that several time :( without much luck.
Hopefully will have better luck with y'all helping :)
Blocked Profile
Jul 27, 2016 at 04:27 PM
Well, if device manager is there, but there is no device, then the hardware has failed to initialize on boot! NOt much we can do but verify connections, but I wouldn't open up the case if you have never before!

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