LIGHTS ON BUT LAPTOP OFF !!!

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ZORANDHAWA Posts 3 Registration date Wednesday 17 August 2016 Status Member Last seen 17 August 2016 - 17 Aug 2016 à 22:37
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 18 Aug 2016 à 04:33

Hello! I have a hp laptop probook6550b.It had been never done a problem.It was working very well a few days before .But now when i on it its lights r on but a blackscreen come and nothing happens next.Plz help me my important files r in my laptop.Is it a ram problem??

LIGHTS ON BUT LAPTOP OFF !!!
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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
18 Aug 2016 à 04:33

Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

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