Booting problem

Closed
Angel - Aug 30, 2016 at 07:55 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Aug 30, 2016 at 10:43 AM
Hello,


My acer e11 laptop has been booting for the past one hour and it has been showing the Windows sign with the dots that move in circles under it. Please how do I fix it

2 responses

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Aug 30, 2016 at 09:00 AM
Hi Angel,

Have you tried to restart the PC? Is the laptop booting the same way? Try to open the Advanced Boot Menu, pressing F8 on startup. Select Safe Mode and check if the laptop will boot. If not, use a Windows installation drive and boot from it. Select the Repair option and check if the problem will be solved.

Hope this helps

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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Aug 30, 2016 at 10:43 AM
Hello Angel,

Have you got the Windows repair disk? If you do, my suggestion is to try booting from the CD and then try to repair the system. You could do that by opening the Command prompt and entering the following command:
sfc /scannow
Wait for some minutes after that for the system to be repaired. Let me know what happened.

Cheers.
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