My Toshiba Satellite laptop will not boot/start up, black screen
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jackpierce84
-
Sep 7, 2016 at 05:34 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 7, 2016 at 06:19 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 7, 2016 at 06:19 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Sep 7, 2016 at 06:19 AM
Sep 7, 2016 at 06:19 AM
Hi jackpierce,
Please start the PC and open the BIOS menu. Is the hard drive recognized? Could you ask your friend what has been changed. If the hard drive is not properly connected, the PC cannot read the installed OS and that is why see a black screen.
If the drive is visible in BIOS, but the PC cannot boot, insert a Windows installation DVD and check if the installation will start. Select the Repair option.
If you are not able to open the BIOS menu, the problem is not hard drive related and you may need to check if the RAM memory is correctly placed.
Hope this helps
Please start the PC and open the BIOS menu. Is the hard drive recognized? Could you ask your friend what has been changed. If the hard drive is not properly connected, the PC cannot read the installed OS and that is why see a black screen.
If the drive is visible in BIOS, but the PC cannot boot, insert a Windows installation DVD and check if the installation will start. Select the Repair option.
If you are not able to open the BIOS menu, the problem is not hard drive related and you may need to check if the RAM memory is correctly placed.
Hope this helps
