Acer Aspire E1-531 screen gets totally black

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khan - Sep 9, 2016 at 07:54 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Sep 9, 2016 at 05:21 PM
Hello,


I have an Acer Aspire E1-531 with Windows 8.

Yesterday it becomes slow, so I decided to turn it off, and then turn it on again. The problem is that the laptop turns on, it appears the Acer logo, but after that the screen gets totally black, appearing only the mouse pointer.

I've already tried to turn it off and on many times, and nothing works.

Anyone what's can be causing this problem?

Thanks.

1 reply

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Sep 9, 2016 at 05:21 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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