Toshiba c50 will not boot

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Sian - Sep 28, 2016 at 01:22 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Sep 30, 2016 at 06:36 AM
Hello,

I've tried all holding power button, removing battery etc. I get to the setup utility page, after that a blue screen very briefly pops up saying that an error occurred and it is preparing to restart it then goes back to the toshiba powering up screen and then back to blank screen (screen is on)

Please help,
Sian

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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Sep 28, 2016 at 06:00 PM
It's possible you will need to install a new hard drive and a fresh copy of Windows. Perhaps a local PC repair shop can help you.

Good Luck
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Sep 30, 2016 at 06:36 AM
Hi Sian,

Like xpcman suggested, it would be helpful to try doing a fresh Windows install. There may be a startup issue that is usually resolved with a new installation. If you do not want to reinstall Windows, boot from a Windows installation drive and select the Repair option. It may fix the problem too.
If the issue persists even after a new installation, it is possible that the drive has failed or is about to fail. If the laptop is under warranty, contact the seller. If warranty has expired, you should connect the hard drive in a desktop PC and download the drive manufacturer’s diagnostic tool. Do complete drive check. If the results are bad, you should think about changing the drive.

Hope this helps

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