Dell laptop not turning on

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Morgan robertson - Oct 6, 2016 at 06:00 PM
 Morgan robertson - Oct 7, 2016 at 10:23 AM
Hello,
I had paused YouTube to make my bed and left my laptop running and the screen went blank, thinking it had went into sleep mode i tried to boot it back up and the dell screen flashed for a few seconds and it cut out. I tried charging it and the charging light came on however my laptop wont power back on. I have tried a different power source and the trick with removing the power source,battery and holding the on button for 1-5 minutes however nothing happenes. I cant hear the fan and the charging light no longer comes on (idk if that means it fully charged or just non responsive) . Please help its only 2 years old and i have some really special abd sentimental pictures on it which i stupidly did not back up.


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1 response

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 6, 2016 at 06:26 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Morgan robertson
Oct 7, 2016 at 10:23 AM
Still no luck