Dell laptop not turning on

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Morgan robertson - Oct 6, 2016 at 06:00 PM
 Morgan robertson - Oct 7, 2016 at 10:23 AM
Hello,
I had paused YouTube to make my bed and left my laptop running and the screen went blank, thinking it had went into sleep mode i tried to boot it back up and the dell screen flashed for a few seconds and it cut out. I tried charging it and the charging light came on however my laptop wont power back on. I have tried a different power source and the trick with removing the power source,battery and holding the on button for 1-5 minutes however nothing happenes. I cant hear the fan and the charging light no longer comes on (idk if that means it fully charged or just non responsive) . Please help its only 2 years old and i have some really special abd sentimental pictures on it which i stupidly did not back up.


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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 6, 2016 at 06:26 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
0
Morgan robertson
Oct 7, 2016 at 10:23 AM
Still no luck
0