Booting problem

Closed
dachris4u Posts 1 Registration date Tuesday October 18, 2016 Status Member Last seen October 18, 2016 - Oct 18, 2016 at 07:52 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 19, 2016 at 03:44 AM
hello house, pls i need a support on my Acer Aspire e 1510, operating system. i'm using windows ten. i shutdown my system last nyt n i was trying to boot my system ds morning, but is not booting but jst showing d blank background with the mouse cursor for an hour now, and is not coming up to the Window Interface and still loading like a still visuals..
I'm confused pls i need a solution....
Thanks..

2 replies

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,231
Oct 18, 2016 at 06:00 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
0
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 154
Oct 19, 2016 at 03:44 AM
Hi Darchis4u,

Do you get the usual booting screens until you reach the black screen with the cursor? Can you hear the normal sounds when the PC boots? Could you check if it is possible to access the BIOS menu?
When you reach the black screen, try to press CTRL+ALT+DEL. You may get access to Task Manager. Open the processes and search for explorer.exe. Terminate it. From New, open new process, writing explorer.exe in the line. Press ENTER. Check if there is any change.
If you have a Windows installation drive, boot from it and select the Repair option. This way you may fix some startup issues.


Hope this helps

0