Booting problem [Closed]

dachris4u 1 Posts Tuesday October 18, 2016Registration date October 18, 2016 Last seen - Oct 18, 2016 at 07:52 AM - Latest reply: R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen
- Oct 19, 2016 at 03:44 AM
hello house, pls i need a support on my Acer Aspire e 1510, operating system. i'm using windows ten. i shutdown my system last nyt n i was trying to boot my system ds morning, but is not booting but jst showing d blank background with the mouse cursor for an hour now, and is not coming up to the Window Interface and still loading like a still visuals..
I'm confused pls i need a solution....
Thanks..
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2 replies

Ambucias 51119 Posts Monday February 1, 2010Registration dateModeratorStatus April 21, 2018 Last seen - Oct 18, 2016 at 06:00 PM
0
Helpful
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Oct 19, 2016 at 03:44 AM
0
Helpful
Hi Darchis4u,

Do you get the usual booting screens until you reach the black screen with the cursor? Can you hear the normal sounds when the PC boots? Could you check if it is possible to access the BIOS menu?
When you reach the black screen, try to press CTRL+ALT+DEL. You may get access to Task Manager. Open the processes and search for explorer.exe. Terminate it. From New, open new process, writing explorer.exe in the line. Press ENTER. Check if there is any change.
If you have a Windows installation drive, boot from it and select the Repair option. This way you may fix some startup issues.


Hope this helps