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I have a compaq presario CQ57 laptop and a hisense smart tv [Closed]

Zell - Oct 19, 2016 at 02:05 AM - Latest reply: R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen

- Oct 19, 2016 at 03:32 AM

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Hello, im having trouble using my mhl adapter to connect my video to my tv no sound or picture. Nothing pops up my laptop doesn't have a HDMI plugin so i thought the adapter would work but im not getting any success

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R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Oct 19, 2016 at 03:32 AM

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Hi Zell,

Could you please give us some more details about the connection you are trying to create? What I imagine should work if the adapter is working properly. Please test it with a smart phone. If you can get a signal on screen, the issue may be laptop related. You may need to check the screen settings. Does the TV appear as a secondary screen? What video ports do you have on your laptop? Do you think you can use another type of adapter?

Hope this helps

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