Dell Inspiron 17 5000 series
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Ricky
-
Nov 6, 2016 at 10:47 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 9, 2016 at 10:59 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 9, 2016 at 10:59 AM
Hello,
So my laptop won't power up or anything. I've removed my battery and power cord, held the power button for 30 secs then replaced my battery. Still nothing! The laptop is 6 months old. Looking for assistance before I throw it lol
So my laptop won't power up or anything. I've removed my battery and power cord, held the power button for 30 secs then replaced my battery. Still nothing! The laptop is 6 months old. Looking for assistance before I throw it lol
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Nov 9, 2016 at 10:59 AM
Nov 9, 2016 at 10:59 AM
Hello Ricky,
You have done a good job trying to discharge the electricity of the motherboard of your laptop. Nevertheless, if that won't help, my advice is to replace the CMOS battery. If your laptop is still under warranty, I suggest you to take it to an authorized technician to make the test and repair.
You could tell the technician to make a test of the power connector and/or the power jack center because they might have got damaged.
Good luck!
Western Digital representative
You have done a good job trying to discharge the electricity of the motherboard of your laptop. Nevertheless, if that won't help, my advice is to replace the CMOS battery. If your laptop is still under warranty, I suggest you to take it to an authorized technician to make the test and repair.
You could tell the technician to make a test of the power connector and/or the power jack center because they might have got damaged.
Good luck!
Western Digital representative
