Account recovery

Closed
Cathy - Nov 9, 2016 at 11:13 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 9, 2016 at 05:16 PM
Hello,

Please help me to recover my email because I don't remembere my password and security questions that email is everything to me please help have tried to open and it become very difficult for me

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Nov 9, 2016 at 05:16 PM
Hello

Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry