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Dell inspiron 15-3531 turns off and wont turn on unless I remove

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smiles - Nov 22, 2016 at 09:42 AM
 Blocked Profile - Nov 22, 2016 at 08:26 PM
Hello, my name is Robert and i bought a dell inspiron 15-3531 about a year and a half ago and it worked great for the first year but then it started doing this thing where it powers on and will stay on for a hour at most and then turn off and wont turn on till i remove the battery and charger then it'll do the same thing


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3 responses

Answer 1 / 3
Blocked Profile
Nov 22, 2016 at 05:00 PM
When you use it, do you use it on a flat surface? Not a blanket, or a pillow, or bed, but a flat surface that AIR can circulate under it? It sounds like classic case of overheating!
smiles
Nov 22, 2016 at 06:02 PM
i usually have it on my bed but the fan vents are all able to breath
Answer 2 / 3
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 22, 2016 at 05:00 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Blocked Profile
Nov 22, 2016 at 05:00 PM
He has to that every single time!
smiles
Nov 22, 2016 at 06:02 PM
tried that didnt work
Answer 3 / 3
Blocked Profile
Nov 22, 2016 at 08:26 PM
You may think that, but it can't It is shutting off for a reason! Put it on a HARD surface, like a table top, or if you have to have it in bed, then put a hard surface under it!

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