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Windows wont backup

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Ram69 Posts 1 Registration date Tuesday December 20, 2016 Status Member Last seen December 20, 2016 - Dec 20, 2016 at 05:21 PM
 Blocked Profile - Dec 20, 2016 at 07:20 PM
windows 7 crashed, finally got back up and had backup on western digital stand alone hard drive but now can't get into to restore?? tried to do a backup on hd again and keep getting code 0x80010135?? any help please
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Blocked Profile
Dec 20, 2016 at 07:20 PM
Does it boot into windows at all? How does one perform a backup of a HD when the HD is bad? Does the machine run?