Lost access to account [Closed]

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Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
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Hello,

I don't have phone anymore or access to my email account n there's no security question what can I do. I used my husbands phone and it said verify who I am n the page is blank don't do anything
Or my aol. I started at thirteen have no info but scrnname ***@***

1 reply

Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,502
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry

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