Router works but no internet

Closed
Audy308 Posts 1 Registration date Monday 2 January 2017 Status Member Last seen 2 January 2017 - 2 Jan 2017 à 06:42
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 3 Jan 2017 à 12:37
I have a belkin 1600 wireless router...during a thunderstorm my xbox one disconnected from the internet.then all of my devices disconnected. I get a message saying i dont have the dns..then simply that i have no internet.i have disconnected both the modem and the router and then reconnected ..but still no solution. What should i do?
Related:

1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
3 Jan 2017 à 12:37
I suggest you contact you internet provider. They can query the modem and check the connection.

Good Luck