Samsung np355v5c the screen won't turn on

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Hello,
I have a Samsung np355v5c. the screen won't turn on .the power light runs and the fan kicks in but then stops and leaves me with the blank screen. . tried the upside power button trick to no avail. .. please help


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Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
149
Hi Eleanor McGuiness,

What I recommend you to do is to disconnect the power cable and the battery and to hold the power button for 20 seconds. If you have already tried that, try using another screen just to confirm if there is any signal on startup. If the same issue appears, I would recommend you to seek assistance from a technician.

Hope this helps

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