Samsung np355v5c the screen won't turn on

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Eleanor McGuiness - 26 Jan 2017 à 01:49
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 26 Jan 2017 à 06:02
Hello,
I have a Samsung np355v5c. the screen won't turn on .the power light runs and the fan kicks in but then stops and leaves me with the blank screen. . tried the upside power button trick to no avail. .. please help


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1 response

R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
26 Jan 2017 à 06:02
Hi Eleanor McGuiness,

What I recommend you to do is to disconnect the power cable and the battery and to hold the power button for 20 seconds. If you have already tried that, try using another screen just to confirm if there is any signal on startup. If the same issue appears, I would recommend you to seek assistance from a technician.

Hope this helps