Samsung np355v5c the screen won't turn on

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Eleanor McGuiness - Updated by Ambucias on 26/01/17 at 05:49 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jan 26, 2017 at 06:02 AM
Hello,
I have a Samsung np355v5c. the screen won't turn on .the power light runs and the fan kicks in but then stops and leaves me with the blank screen. . tried the upside power button trick to no avail. .. please help


1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jan 26, 2017 at 06:02 AM
Hi Eleanor McGuiness,

What I recommend you to do is to disconnect the power cable and the battery and to hold the power button for 20 seconds. If you have already tried that, try using another screen just to confirm if there is any signal on startup. If the same issue appears, I would recommend you to seek assistance from a technician.

Hope this helps

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