Acer Aspire Cloudbook White/Black/Grey Screen

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Rael Phillips - Updated by Rael Phillips on 23/03/17 at 01:28 AM
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- Mar 23, 2017 at 04:49 AM
Hey, I've had this laptop for about a year and in that time my friend had been borrowing it and when she returned it the charging cord was broken (fixed that already). So I plugged it in and turned it on and at first, it went to the windows login screen and I put in the pin and as soon as I did that it froze and the screen gradually faded to white, it also showed me an error message that it "wasn't meant to run windows." At one point I got into it (the screen didn't fade immediately) and there was tons of "free PC cleaners" installed so I try to reset and I think I did it right (i did Alt+f10). Now the screen starts at the Acer logo but then goes to fading in between white grey and black randomly I don't know what to do I couldn't find this problem anywhere... Please Help

(I'm not letting her borrow anything ever again.)

(Edit: Now it doesn't even show the Acer logo)


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Ambucias
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Mar 23, 2017 at 04:49 AM
Hello Rael,

You still call her a friend ! How generous of you !

Yes, alt + F10 was the way to restore your system.

As for the fading screen it looks like the computer was struck, dropped or got blows.

I suggest that you take it to a repair shop.

Regards
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