Connected to internet but browsers won't work here...but... Closed

Question

I have two laptops. This one works just fine. The other one is a back up. My browsers won't load on it....here at home. I also needed an external keyboard. So, I went to a tech shop with it. I brought up that my browsers won't load. It connected to the repair shops WiFi. All of the tabs opened up and the browsers worked. So, I got excited. I come home, I turn it on. I'm connected. Annnnnnd my browsers won't load again. What can I do that won't screw up anything as I often do? - lol - Please help and thanks in advance. Also, my other devices work just fine though.

Ambucias · Answer

Hi

I believe you already asked your question on the forum but never gave any feedback.

Go to command prompt and enter this command

netsh int ip reset resetlog.txt

Press "Enter".

3) Reboot your computer

Db1515 · Answer

I did. It didn't work for some reason.

Ambucias · Answer

i think you need to check you IP going to start>run>cmd a black screen will appear. type ipconfig/all and check the IP if there is an ip for as long as it's not 0.0.0.0 or 169.x.x.x your good to go. you can also try to check if the network adapter is working by pinging it in the black screen type ping 127.0.0.1. 

Also try to check Browser settings on IE go to a gear icon at the upper right hand side]Tool>internet options> Connections tab>Lan settings button> uncheck everyting and there should be no proxies. I assume you have the TCP/IP settings set to obtain automatically an IP adress to your ISP right? Try to also reset the IE settings under Advanced tab in internet options, hope it will help.

Db1515 · Answer

Thanks, I'll try that and report back. I just hope it doesn't delete any old saved information. It's an old computer that I just got fixed up and I need the cached data. Though what would be the reason that it would work elsewhere without having to do that and not here at home?

Db1515 · Answer

I didn't get the 0.0.0.0 or 169.x.x.x - But I pinged 127.0.0.1. and it said it could perform that action or something. Yeah, I do know my TCP/IP settings. I checked the advanced settings on both Firefox and IE as you said and even disabled my firewall/deleted MacAfee. Still, nothing. This is really weird, considering it loaded elsewhere. Not to say that you're not being helpful. You are. That works for most people. This is just a unique case of strangeness. I'd like to be able to work on it tonight.

Connected to internet but browsers won't work here...but...

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