Laptop is not reading my external hard disk

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Thursday July 6, 2017
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Thursday May 22, 2014
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November 24, 2021
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My new laptop is not reading my external hard disk. It worked fine in my old laptop. What should i do?

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Is it still working fine on your old laptop?
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Thursday May 22, 2014
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Hi,

I believe the drive is not compatible with your new laptop Windows you need to update it first for making it compatible.