Can't log in to Yahoo account

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caddy100 Posts 1 Registration date Tuesday July 25, 2017 Status Member Last seen July 25, 2017 - Updated on Jul 26, 2017 at 03:27 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 26, 2017 at 05:07 AM
i cannot log in to yahoo.mail - not sure of the password and have a land phone (it does not recognize it) the other e-mail i had provided expired - on the dialogue - i do not see edit (mail) how do i access this account???

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,238
Jul 26, 2017 at 05:07 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!
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