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Yahoo locked no longer have access with the old phone no

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chessiekac - Updated on Aug 5, 2017 at 04:24 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Aug 5, 2017 at 04:25 PM
Hello,

My yahoo mail account has account key lock, however I no longer have access with the old phone number attached to it and the recovery email address that I put in.

How will I be able to access my yahoo email
I still remember my password but since its under account key I can't log in with it.

Thanks!

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Answer 1 / 1
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,239
Aug 5, 2017 at 04:25 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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