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Gateway M465-E, display is gone

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Maya - Jun 13, 2018 at 01:51 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 13, 2018 at 06:04 PM
So i regularly work on this laptop, but it's been 2 days the display is one i can hear startup sound, i can see the power on, charging and other lights if i press caps on and off button but the problem is screen is black and when i open it's flap it blinks and then turns black is there any solution?

1 response

Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Jun 13, 2018 at 05:07 AM
Tell us if the issue remain if you use an external monitor.
0
Maya
Jun 13, 2018 at 08:02 AM
I'm using an old monitor, but isn't there anyway i can fix my laptop?
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172 > Maya
Jun 13, 2018 at 04:06 PM
If you get a display on the old monitor, your laptop's back lights need to be replaced.
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Maya
Jun 13, 2018 at 05:36 PM
Okay thank you so much for your response i will get it changed
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172 > Maya
Jun 13, 2018 at 06:04 PM
Dear Maya

You are most welcome. Also have the technician check the invertor.

Thank you for getting back to me.
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