Connected but no internet access [Solved/Closed]

jason - Jul 17, 2011 at 07:20 AM - Latest reply:  Trish
- Feb 14, 2018 at 10:56 AM
Hello,
I am using winndow 7 and it says I am connected but i don't have internet access. Please help

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26 replies

AzCoronaDog 1 Posts Sunday August 19, 2012Registration date August 19, 2012 Last seen - Aug 19, 2012 at 05:33 PM
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I just spent 2 days figuring out the same problem, but with a different cause and I'd thought I would post here so others won't waste so much time!

My problem was caused by an automatic McAfee Update on 8/18/12.
Search their site for the details, but the solution was to uninstall and reinstall their security suite.
Thanks so much!! I can't tell you how much this has helped me!
McAfee is such a pain. One of the non user friendly virus software!
I was searching for a week man thanks a lot!
Francis Plamondon - Dec 17, 2017 at 12:37 PM
Good thing I have other ways to access Internet! Uninstalled McAfee and now it works. Stupid thing making you regret not renewing their trial period!
I never would have thought of that. It was working on my PC, but not on my phone, though I have McAfee on both. I'm kind of hesitant to reconnect it now. Thank you! You saved my sanity!
jack4rall 6522 Posts Sunday June 6, 2010Registration dateModeratorStatus December 30, 2015 Last seen - Updated by Jeff on 24/03/17 at 08:56 AM
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Hello,

Try this 1
  • 1) Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on "Connections" tab--> Click on LAN settings button. In that window uncheck all the options, if you notice any option selected--->Click on OK---> Click on OK.


If the problem still exists, go to step 2.
  • 2) Make sure that IP address and DNS server was set to obtain the address automatically.
    • Click on Start --> In search bar type ncpa.cpl and press "Enter".
    • Right click on your Network icon ---> Select "Properties" ---> scroll down and double click on "Internet Protocol[TCP/IP]" . Make sure that "Obtain IP address automatically" and "Obtain DNS server address automatically" options are selected.
  • 3) Click on Start --> In search bar type devmgmt.msc and press "Enter". Type this command
    ipconfig /all
    and press enter. Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers are having addresses.
  • 4) Check your firewall (try to turn it off to see if it helps).
  • 5) Try to desactivate your antivirus to see if it helps. If you have McAfee, uninstall and reinstall it.


Note from Shahab1210 : Click on Start --> In search bar type ncpa.cpl and press "Enter". Right click on your Network icon ---> Select "Properties" ---> scroll down and double click on "Internet Protocol [TCP/IP]", set your "Preferred DNS Server" to 8.8.8.8 (Google) or 4.2.2.4 (OpenDNS)

Good Luck
Thx man.. The "4224" method work!
thaks man , 4.2.2.4 worked
Finally!! Thank you for posting this.
Thanks! So simple, so great, useful!
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OMG THANK YOU!! I tried everything else in vain! every other computer in the house had internet access but mine and while uninstalling mcafee I gained internet access again. now I can resume watching dragonball z
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Az - thank you so much! Worked all day on Sunday trying to figure out the problem. McAfee was the issue.

Thanks again!
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so glad you posted that. I had the same problem ,uninstalled and reinstalled McAfee. it works perfect. thanks