Connected but no internet access
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jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Updated on Dec 14, 2018 at 08:51 AM
Updated on Dec 14, 2018 at 08:51 AM
Hello,
Note from Shahab1210: Click on Start. In search bar, type
Good Luck!
- 1- Right click on "Internet Explorer" icon, then click on Properties. Click on Connections tab, then click on LAN settings button. In that window uncheck all the options, if you notice any option selected, Click on OK. If the problem still exists, go to step 2.
- 2- Make sure that IP address and DNS server are set to obtain the address automatically.
- Click on Start. In search bar, type ncpa.cpl and press Enter.
- Right click on your Network icon. Select Properties, scroll down and double click on Internet Protocol[TCP/IP]. Make sure that "Obtain IP address automatically" and "Obtain DNS server address automatically" options are selected.
- 3. Click on Start. In search bar type
devmgmt.msc
and press Enter. Type this commandipconfig /all
and press Enter. Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers are having addresses. - 4. Check your firewall (try to turn it off to see if it helps).
- 5. Try to deactivate your antivirus to see if it helps. If you have McAfee, uninstall and reinstall it.
Note from Shahab1210: Click on Start. In search bar, type
ncpa.cpland press Enter. Right click on your Network icon. Select Properties, scroll down and double click on Internet Protocol [TCP/IP], set your "Preferred DNS Server" to
8.8.8.8(Google) or
4.2.2.4(OpenDNS).
Good Luck!
Updated on Apr 17, 2020 at 05:34 AM
After doing 4 steps above (if it doesn't work) do this :
Click on Start --> In search bar type ncpa.cpl and press "Enter".
Right click on your Network icon ---> Select "Properties" ---> scroll down
and double click on "Internet Protocol[TCP/IP]", set your "Preferred DNS Server" to 4.2.2.4
When it finished, you should reconnect, the changes will be applied after that ;)
Regards
Oct 26, 2012 at 12:57 PM