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BobC
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Oct 11, 2011 at 02:08 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 12, 2011 at 04:15 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 12, 2011 at 04:15 PM
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4 responses
Anonymous User
Oct 11, 2011 at 02:46 PM
Oct 11, 2011 at 02:46 PM
download this first
https://support.kaspersky.com/downloads/utils/tdsskiller.zip
Extract and run it..it should find a rootkit ,cure it
After this download malwarebytes and do a full scan
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Remove infections and run malwarebytes once again till the PC is clean
Now go to run and type
cmd and click ok
Now run this command
attrib -h -r -s /s /d c:\*.*
This will unhide the files,now
Go to temp folder of infected user
C:\Documents and Settings\--your username--\Local Settings\Temp
Check for smtmp folder,if you have one just save it to safe location
Let me know after this
https://support.kaspersky.com/downloads/utils/tdsskiller.zip
Extract and run it..it should find a rootkit ,cure it
After this download malwarebytes and do a full scan
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Remove infections and run malwarebytes once again till the PC is clean
Now go to run and type
cmd and click ok
Now run this command
attrib -h -r -s /s /d c:\*.*
This will unhide the files,now
Go to temp folder of infected user
C:\Documents and Settings\--your username--\Local Settings\Temp
Check for smtmp folder,if you have one just save it to safe location
Let me know after this
Thank You Sir so far after the first scan I have desktop icons back the malware scan found 27 items and the kill scan found 1 item I am currently running the malware scan now. I just want to say a big thank you!I will be looking into buying the program.I am pretty sure where the Trojan came from An email attachment of course.
I haven't run the cmd yet I will update you when I do.
Again Thank You so Much!!
I haven't run the cmd yet I will update you when I do.
Again Thank You so Much!!
Anonymous User
Oct 11, 2011 at 09:36 PM
Oct 11, 2011 at 09:36 PM
Access denied is a common thing ,ignore it
Make sure to check for smtmp folder
C:\Documents and Settings\--your username--\Local Settings\Temp
If you do not find one ,leave it
I hope you had run the unhide command only after getting a clean log from malwarebytes.
After completing the procedure,reboot the PC,if you receive a notepad pop up at startup
Go to Start > All Programs > Startup
Right click the desktop.ini file and click `Properties'
Check the `Hidden' attribute box.
Make sure to check for smtmp folder
C:\Documents and Settings\--your username--\Local Settings\Temp
If you do not find one ,leave it
I hope you had run the unhide command only after getting a clean log from malwarebytes.
After completing the procedure,reboot the PC,if you receive a notepad pop up at startup
Go to Start > All Programs > Startup
Right click the desktop.ini file and click `Properties'
Check the `Hidden' attribute box.
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,168
Oct 12, 2011 at 04:15 PM
Oct 12, 2011 at 04:15 PM
To help you, I must make a diagnostic and to do so, I require a log.
Open this link and download ZHPDiag :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
Open this link and download ZHPDiag :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
