Your issue is very easy to resolve!
Please follow these steps:
reboot your computer in the Safe mode with command prompt.
Once Windows loaded, command prompt (black window) opens. Type notepad and press Enter.
A notepad window opens. Type the following text into notepad:
HKLM, Software\Microsoft\Windows NT\CurrentVersion\Winlogon,Shell,0x00000020,"Explorer.exe"
Save this as fix.inf to your Desktop (remember to select Save as file type: All files in Notepad). Close Notepad.
In the command prompt type Explorer.exe and Press Enter. Windows Explorer opens. Locate the fix.inf, click right button and select Install. Close Windows Explorer.
In the command prompt type shutdown -r and press Enter. Your computer will be rebooted.
Please, I would appreciate your feedback, if you don't I may throw a curse on your system that will cause your icons to bark all the time.:)))
If you have access to start, go to all programs, tools and then system restore. You will see a calendar with the bold dates. Click on a date you know before the problem begun and click okay.
It should work, let me know. If you think it's a virus, it may stay on your system and we will get rid of it.
I can't get to start but I got to restore through taskmanager. There aren't any restore points. I did run my windows disk repair yesterday so I probably lost my old restore points then.
I don't usually have skills fixing laptop problems, but Dude, I did everything you said and it's okay now.
Thanks a lot!
I am waiting for your ZHP Diag log which I requested in a p.m. which you will post in a new topic because your issue is totally different with this Blackhole virus.
Register now Not a member yet?
Member requests are more likely to be responded to.
Members can monitor the statuses of their requests from their account pages.
A CCM membership gives you access to additional options.