How do i unblock my hotmail account. [Solved/Closed]

Ask a question sweetseed - Last answered on Oct 13, 2012 at 07:20 AM by superlinhiee

how can I unblock my hotmail account?it keeps saying I should enter the code but then the code is being send to the blocked email address.i need the contacts in my account and I enjoyed using hotmail.if possible please send the code to the address below

plus moins
@ BD Davis

Try this 1

Go to --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"

Good Luck

Thanks to jack4rall for this solution
Was this answer helpful?  
Arianna- Aug 3, 2012 at 10:49 AM
this didnot help at all it did work and now I still cant acess my hotmail and I had important stuff on it can someone pleasee help meeee it would mean alot
Aamir- Aug 5, 2012 at 08:08 AM
I have completed all procedure of unblocking like cant access my hotmaail etc and give there all info but I have no positive response to unblock my acount. Please help :-(
mark- Aug 5, 2012 at 09:01 PM
i have been fighting with microsoft for the last month still today my email account is still blocked.they are dumb as a post. they tell me to answer all thier question and I have 200 times. I dont know how they stay in buisiness they dont know thier ass holes from a hole in the ground im pissed.
klodjana 2Posts Monday August 6, 2012Registration date August 6, 2012 Last seen - Aug 6, 2012 at 02:36 AM
Where is costumer goes to id.......
I don't remember much for filling the bill.
I tried for 3 days and I have no positive answer.
please help me to unblock my account.
SB- Aug 13, 2012 at 11:50 AM
This doesn't work or I canlt figure out how to distinguish between a small letter and a capitalized one.
I just get the "run-a-round" from Hotmail.

Thanks anyway.
plus moins
So basically from what I see, we CLEARLY do not have any other solutions to proof our user verification to unblock our accounts.
So Hotmail by using this new "system" for users to unblock their account have literally declared all those accounts that have been blocked permanently under their own regulations which deem themselves to declare judgement on usually innocent parties without explaining to users through any other means the reasons for doing so without supplying any user friendly means for us to resolve our situation.
Well folks, it's perhaps time to change to other email-ing website, gmail may be good. Sorry to say this after supporting hotmail for a very long time, this forum is the realization for the start of failure for Hotmail. Time to do something about it Hotmail admins, time to do something.
Vestige- Jun 22, 2012 at 12:35 AM
Agreed. Hotmail has blocked both my accounts without explanation and its only 'help' is to offer to send codes to the very accounts I cannot access. It's ludicrous. I am switching all my correspondents to a non-hotmail address which is much safer and more secure. It is also more reliable.
fuk microsoft hotmail- Jul 15, 2012 at 04:05 AM
i agree, this is totally fuked up.

they think were so stupid. its l;ike they block the account and then they say the code is in the blocked email account? wtf wtf wtf? fuk microsoft
neel- Jul 16, 2012 at 03:51 AM
thanks alot ,my account was blocked n I followed the instructionz n it worked................thanks
Pepper- Aug 2, 2012 at 06:13 PM
Me too. Been given the runaround with Hotmail. Just forget about them.
cellularsong 1Posts Monday August 6, 2012Registration date August 6, 2012 Last seen - Aug 6, 2012 at 03:29 AM
This is nuts! We all have the same problem with varying degrees of urgency. I have concert tickets that were sent to my now-blocked Hotmail account, and am desperate to recover them, as well as all my contacts and some precious email messages. My application to have the account unblocked has been rejected twice. I have just filled in the form for a third time with much more information, and I'm hoping it will be acceptable. I am stuck with the special question, though. They asked my "favourite historical person", and I'm not sure who I filled in so many years ago, so I'm having to guess. Why is there no "tech support" to help us with these situations? I'll even wait on "hold"!! The problem is this: computers, not people, are analyzing our forms and we're individual humans with differing memories and capacities - we're not machines.
Someone needs to expose this fiasco in the media. This is a huge hassle and extremely stressful for all of us - some people could lose their jobs! Microsoft needs to know they are being a public nuisance, and straighten out this flawed process. We need to have some recourse!
plus moins

Here is how you might solve the issue. This is the very last resort that worked for many others.

Open a brand new MSN/Hotmail account. Once connected, go to this page

Click on "additional resources" and then click on "ask a question on the Hotmail forums.

Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.

Good luck and please let me know

P.S. If your account was blocked because you spammed, your goose is cooked.
ThisGuy- Jul 23, 2012 at 07:09 PM
Ambucias thanks for the help, hopefully it will work.
adz- Jul 24, 2012 at 10:15 AM
It sayz u it myt take 24hourz 2 submit so it suld work fter de 24hourz ryt!!i hoppe it duzz!!
hotsun- Jul 26, 2012 at 10:46 AM
still cannot insert the code...This verification code has already been used. Please get another code to verify your account. wtf!!!
Jill- Jul 26, 2012 at 07:53 PM
I'll tell you right now - IT DOES NOT WORK - my account has been blocked since Monday and for the past 4 days I have been waiting to get back into this account that I have a lot of critical things that need to be tended to - you call the support number and since I am not a paying customer they give you - no support - give you a 'case number' - and tell you to wait - get this another 24 hours - the technicians hang up on you - call back 3 more times to be told wait 24 hours and get nothing sent to an alternative email - ABSOLUTELY NOTHING has worked on this - I hate msn - moving to the email addresses I can remember elsewhere fast - nothing works - tired it all
superlinhiee 1Posts Saturday October 13, 2012Registration date October 13, 2012 Last seen - Oct 13, 2012 at 07:20 AM
my email has been blocked for almost a year. I came from holiday back after 2 months and it said my email as been bblocked because of spam, when I didnt even use my email when I went on holiday... I can cleary say that this does not exist, no matter how accurate your answers are. I still try and try sometimes to unblock it but still no luck :( that email was used for everything, and now I cant even use it. :(
plus moins
open my email pls thanks
aime- Oct 12, 2012 at 03:36 PM
My Hotmail account is blocked please Tell me how could I Reopen ???
plus moins
i am having same promlem going in circles
plus moins
This is so NOT FUNNY ANY MORE!!!!!!!!!!! Is there NO way I can unblock my blocked account!!!!?????
Nick- Aug 3, 2012 at 05:09 PM
I have to Hotmail accounts. One of them I got in providing a few infos, my other account wont let me do so with just a few information. i've given them as much information as I can, and it still wont work.
kevin- Aug 4, 2012 at 12:41 AM
pls unblock my account
nick- Aug 13, 2012 at 01:04 PM
2 weeks, my account is still blocked.
Vincy- Oct 9, 2012 at 09:34 PM
Its over a mounth I am tryin to un block my Hot Mail Account some one please help me I have all my INFORMATION and cannot get to them ; some body please HELP
caprock- Oct 11, 2012 at 06:15 PM
Been working on this for the past several hours. Called MS billing as a last resort and they restored the access since I could not get any mail on the alternate address. But now I find that all Outgoing mail is Blocked. As so many others have asked, how do we get these unblocked? Will post a message to the microsoftcommunity as well. btw: this is a PAID hotmail account!
plus moins
If your hotmail account has been blocked or hacked, you can get help at

My Hotmail account was blocked last thursday, but I got it working normally on saturday with their help.
plus moins
please help me unblocked my email and hot mail
plus moins
pleas help me un blocked my email and hot mail
plus moins
please unblocked my email and hot mail
plus moins
im having trouble with my email and hot mail

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!