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Can't recover hotmail account [Solved/Closed]

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Registration date
Monday January 7, 2013
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January 7, 2013
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 Trenchrunner -
Hello,

I tried logging into my hotmail account and it said "someone else could be using this account" or something blabla. I tried resetting the password to an alternate email but it comes up with si*******@yaho.ie (I have no idea what that is) so I tried filling out as much info as I could about the account to recover it but it said I didn't fill in enough info and that I should try again. I've tried loads of times. Basically I really need to get this account back because it is the email linked to my facebook. I forgot my password for facebook and to reset it, it goes to this email. Can someone help please?

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Answer 1 / 2
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47393
Registration date
Monday February 1, 2010
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November 27, 2020
 9,669
Greetings,

It seems that your account was hacked. Unfortunately Hotmail is not secured and one should never save data on Hotmail servers without backing it up.

Please follow the procedure given in the following tip and recover your account:

https://ccm.net/faq/12364-outlook-account-blocked-and-hacked#topedit


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I doesn't work im so frustrated im just sitting here cursing the the formula that I answer with as much as I can but still I cant get it back.
Please anyone help.
Answer 2 / 2
Posts
47393
Registration date
Monday February 1, 2010
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Moderator
Last seen
November 27, 2020
 9,669
Hotmail has now been replaced by Outlook so Hotmail is now Outlook and your Hotmail account should work in Outlook.

See if this page will help you recover your account:

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Also, I suspect that your computer is not safe against intrusions.

Ambucias
Virus/Security Contributor

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