My toshiba 500gb hard disk did not work

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pea - Jan 11, 2015 at 08:58 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jan 12, 2015 at 02:53 AM
Hello,

my computer cannot detect my hard disk, the blue light is light up, but it didnt work, so i cant open my file on my computer. can anybody help me?

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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 11, 2015 at 04:36 PM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jan 12, 2015 at 02:53 AM
Hi there,

Follow the steps, provided by Ambucias. If there is no success, check if the device is visible in Disk Management and if it is there, are there any signs that the drive is not functioning normally, like wrong file format for example. I strongly recommend you to try it on another PC and with another USB cable.

Hope this helps
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