I use windows 7, and I've already allowed access to both chrome and firefox through my firewall, I even turned off my firewall to see if it would work but it didnt.
prior to this ive had some bluescreen and random shut downs, It makes me think I have some kind of virus. the blue screens and shut downs are under control and then this arises shortly after. for antivirus i use norton 360 premier, but ive been thinking of switching to windows defender.
PLEASE HELP ME IF YOU CAN! This issue looks far out of my control at this point :(