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Acer Aspire E1-531 screen gets totally black

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khan - Sep 9, 2016 at 07:54 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 9, 2016 at 05:21 PM
Hello,


I have an Acer Aspire E1-531 with Windows 8.

Yesterday it becomes slow, so I decided to turn it off, and then turn it on again. The problem is that the laptop turns on, it appears the Acer logo, but after that the screen gets totally black, appearing only the mouse pointer.

I've already tried to turn it off and on many times, and nothing works.

Anyone what's can be causing this problem?

Thanks.

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1 response

Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Sep 9, 2016 at 05:21 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
0

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