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Connected No Internet, Cable modem and Netgear A7000 Router?

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khwajajjj Posts 1 Registration date Friday September 22, 2017 Status Member Last seen September 22, 2017 - Updated on Sep 22, 2017 at 01:11 PM
mellisajohnson Posts 1 Registration date Saturday May 5, 2018 Status Member Last seen May 5, 2018 - May 5, 2018 at 03:17 PM
Hello,

As the Internet slowed down, I reset the modem and now the internet light of the router is orange instead of the regular light blue color. Had multiple chats with my ISP, however no successful solution so far...Please help...Many thanks

2 responses

Answer 1 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Sep 22, 2017 at 04:29 PM
Sorry but only your Internet service provider can resolve this issue, after all you paid for it. Insist on quality customer service for your money.
Answer 2 / 2
mellisajohnson Posts 1 Registration date Saturday May 5, 2018 Status Member Last seen May 5, 2018
May 5, 2018 at 03:17 PM
Hello Khawaja, I think there is no issue with your Netgear Router. You have to contact with your internet service provider and ask to resolve this issue.

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